Accessibility Statement

Last Updated: January 1, 2026

Elite Chimney Services is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

Our Commitment

We strive to ensure that our website is accessible to all users, including those with disabilities. Our goal is to provide a positive experience for all visitors by meeting or exceeding accessibility standards and best practices.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities. Conforming to these guidelines helps us ensure that our website is accessible to all users.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Elite Chimney Services is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML: We use proper HTML elements to convey meaning and structure, making content easier to navigate with assistive technologies.
  • Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard.
  • Alt Text: Images include descriptive alternative text where appropriate.
  • Color Contrast: We maintain sufficient color contrast between text and background elements.
  • Responsive Design: Our website adapts to different screen sizes and orientations.
  • Form Labels: Form fields have associated labels for screen reader compatibility.
  • Focus Indicators: Visible focus indicators are provided for keyboard navigation.
  • Skip Links: Skip navigation links allow users to bypass repetitive content.
  • Resizable Text: Text can be resized without loss of content or functionality.

Known Accessibility Issues

Despite our best efforts, some accessibility issues may exist. We are actively working to address the following known issues:

  • Some PDF documents may not be fully accessible.
  • Third-party content or widgets may not be fully accessible.
  • Some older images may lack descriptive alt text.

We are working to remediate these issues and improve accessibility across our website.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

We recommend using the most current versions of assistive technology and web browsers for the best experience.

Third-Party Content

Our website may include content from third parties, such as:

  • Google Maps embeds
  • Form submission services
  • Analytics tools

While we strive to ensure accessibility on all pages, we cannot guarantee the accessibility of third-party content. We encourage third-party providers to provide accessible content.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 3 business days and propose a solution within 10 business days.

Alternative Access

If you are unable to access any content on our website or need assistance with any aspect of our services, please contact us by phone or email. We will provide the information you need in an alternative format.

Ongoing Efforts

We are committed to ongoing accessibility improvements:

  • Regular accessibility audits and testing
  • Training for content creators and developers
  • Monitoring of accessibility standards and best practices
  • User feedback incorporation

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the U.S. Department of Justice Civil Rights Division or your local civil rights enforcement agency.

Document Updates

This Accessibility Statement is reviewed and updated regularly. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

This Accessibility Statement was last updated on January 1, 2026.